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  • 45 minute experience
  • 20 minutes on the ice
  • King & Gentoo Penguins
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  • Sea World entry not included
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Sea World

Sea World Penguin Antarctic Adventure

Help code: D2B-3621

(4.7)

3 reviews
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What you need to know
Reviews (3)
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Location

Experience a piece of Antarctica right here in the Gold Coast at Sea World during their Antarctic Penguin Adventure bringing you face to face with King and Gentoo Penguins. The personal encounter is a once in a lifetime opportunity for a privileged few people to step out onto the ice and mingle with the curious creatures as they waddle around their enclosure. The animal adventure will take you behind the scenes of the state of the art penguin enclosure that mimics the Antarctic environment and thus you will need to gear up with overalls, jackets, gloves and boots supplied in preparation for your walk out on the ice.

The Penguin encounter takes place during the feeding times at 11am and 2pm when the penguins are most active and playful so you will get to witness the sprightly animals diving in and out of the water in search of their food. While you will be interested in seeing them play, the penguins are just as interested in meeting you. Spaces are limited so booking are absolutely essential.

Inclusions

  • Penguin Antarctic Adventure
  • Exclusive behind the scenes tour
  • Overalls, jacket, boots and gloves are supplied for you inside the Penguin exhibit

Exclusions

  • Entry to Sea World is NOT included with any Animal Adventures Program and MUST be purchased separately. Participants arriving without an entry ticket for general admission will not be able to participate in the Animal Adventure Program booked. Admission can be purchased on the day, however it is recommended that you pre-purchase your entry to avoid waiting in line and missing your Animal Adventure

Time

  • Operates daily at 11am and 2pm
  • Penguin Antarctic Adventure programs are available 7 days a week and have approximately 4 participants per program
  • You must check-in at Animal Adventures inside Sea World at least 1 hour prior to the program

Duration

  • Program duration is approximately 45 minutes with approximately 20 minutes on the ice

Location

  • Sea World is located on Sea World Drive in Main Beach, Gold Coast

Additional Information

  • Participants must be 8 years of age or over and a minimum height of 126cm. Participants aged between 8 and 13 years inclusive must be accompanied by an 18+ guardian (one guardian per child). There are no complimentary programs for guardians. Unaccompanied participants must be aged 14 years or over and be a minimum height of 145cm (measured without footwear)
  • Participants must not have ANY pre-existing knee, pelvic or back injuries
  • Based on medical advice, participants must not be pregnant
  • Participants must not have any open cuts or infections
  • Participants must be able to speak and/or understand English, or have a translator participate in the program with them. There are no complimentary programs for translators. Persons acting as a translator must advise staff at the start of the program. Translators must satisfy all criteria
  • Participants must wear all approved clothing including safety glasses
  • Participants are not to wear any visible jewellery unless protected by the approved protective clothing
  • Participants must follow directions quickly to the satisfaction of staff
  • Participants must follow all safety instructions during the duration of the tour
  • Participants must be able to quickly exit the back of house area unassisted
  • Participants must not have come into contact with any bird species in the previous 8 hours
  • All personal belongings and effects, including bags, are not permitted on the tour and will remain in the Polar Room. Please ensure valuables are stored in a coin-operated locker prior to arriving for program
  • Photography is not permitted whilst in the back-of-house areas including on the ice.
  • Please inform staff of any medical conditions during check-in
  • Participants must not have any form of disability which prevents them from satisfying the criteria for participation
  • Animal Adventure booking is non-refundable and non-transferable
  • Guests with disabilities are asked to call Customer Connect on 13 33 86 directly to determine suitability to participate in the Animal Adventures programs. Please note a limited number of special needs programs are available for people with disabilities that otherwise prohibit them from participating

Please note that all Animal Adventure bookings MUST be made by calling Customer Connect on 13 33 86

  • It is imperative that this procedure is adhered to due to availability and criteria required for participation, consequently, the guest may miss out on their Animal Adventure and seek a refund from the reseller
  • Sea World Animal Adventures take no responsibility for bookings that have not been called through as stated and will be referred back to point of purchase for refund or further discussion

Terms And Conditions

  • Participants in Sea World Animal Adventures are only available to Sea World guests, and only on the day of their visit
  • Participants acknowledge that they will be entering an environment housing animals. Whilst Sea World takes all reasonable precautions to ensure the health and safety of guests and staff, participants should be aware that close encounters with animals will always involve a degree of unpredictability, where quick reaction and strict attention to directions from staff are essential
  • Participants release Sea World to the full extent permitted by law from any claim for personal injury, loss or damage arising from their participation in Animal Adventure programs. Participants agree to comply with all lawful directions that Sea World makes in respect of their participation
  • Certain criteria must be met in order to participate in each of the Animal Adventures programs. They are strictly enforced to ensure the safety of our guest, staff and animals. All participation is subject to final assessment by the Marine Sciences staff member at the time of attendance. If at any time prior to the program or during the program a participant is assessed by the staff as not being able to fulfil the criteria, they will be directed to leave the program. No refund will be given
  • Availability, start times, duration times, number of participants, selection criteria and all other conditions and/or relevant information are subject to change without notice

Cancellation Policy

  • Sea World may at its sole discretion cancel any Animal Adventures program if the Marine Sciences staff member is of the opinion that extreme weather or other conditions make it impossible for the program to be held. In the event of such cancellation participants will either be rebooked into another Animal Adventures program (subject to program availability) or a full refund of program costs paid will be given to guests. Refunds will only be paid to the person who made the booking
  • Animal Adventure bookings are valid only for the date, time and program specified

Booking Information

  • Confirmation in the form of a tour voucher will be received at time of purchase
  • Upon completion of purchase, please print the voucher and present on day of the experience
  • Mobile Vouchers are accepted! - Vouchers can also be presented on your mobile device for this attraction
  • For your information, complete Tour Operator Information including contact details is included on your tour voucher
4.7 out of 5 stars
5 stars 66% (2)
4 stars 34% (1)
3 stars 0% (0)
2 stars 0% (0)
1 star 0% (0)
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Sharnah Janssen 3 months ago
This is the Best Experience ever. I loved it so much. The staff are amazing and the Penguins are incredible. I got to give the Penguins rocks to build up their nests where they are preparing to lay their eggs. I got to see one of the Eggs already laid a been kept warm by Mum while Dad Brings more rocks over. Was so Beautiful Highly recommended if you Love Penguins.
This is the Best Experience ever
Sharnah Janssen 3 months ago

This is the Best Experience ever. I loved it so much. The staff are amazing and the Penguins are incredible. I got to give the Penguins rocks to build up their nests where they are preparing to lay their eggs. I got to see one of the Eggs already laid a been kept warm by Mum while Dad Brings more rocks over. Was so Beautiful Highly recommended if you Love Penguins.

Absolutely loved the penguin experience guides answered all questions we had
Paige Perry 3 months ago

Absolutely loved the penguin experience guides answered all questions we had. Was very disappointed with the photos that were taken, there wasn’t one photo that was nice bad angles and taking photos before we were ready, I was looking forward to having a photo I could hang on my wall but none of them is even close to being okay.

Wow
Rebecca Gloistein 3 months ago

Wow!!!! I wish I could give 10 stars! Sea World offer the MOST amazing animal experiences! This is my 3rd one there and they haven’t let me down! Quiet easily the highlight of our trip! Big ups to the penguin trainers! They truly love all the penguins, they are super caring for them all, I just can’t recommend enough!

Entry to Sea World is not included with any Animal Adventures Program so don't forget to purchase it separately. If you've left it until last minute you can purchase your Sea World entry at the gate, but we highly recommend purchasing in advance to avoid waiting in line and missing your Animal Adventure! During peak school holiday periods, popular animal adventures can sell out weeks in advance. Avoid disappointment and be sure to book in your Sea World Animal Adventure well in advance.
Need help? Contact our friendly customer support service. 1300 935 532 enquiry@experienceoz.com.au Help Code: 3621
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