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When you book your experiences with Experience Oz, you're booking with a site which was named "Online Booking Website of the Year" for 2018 at the inaugural Australian Travel Awards in Sydney, Australia.

Your experience begins as soon as you hop on our site, and ends with incredible memories you'll have to share forever. We take pride in providing the widest array of quality experiences across Australia & New Zealand - all in the one spot - while providing unbeatable value, along with friendly customer service 364 days a year.

7 Day Support Cancellation Guarantee No Booking Fees

7 Day Support
363 Days a Year

Our reservations team are dedicated to helping you have the best experience in all stages of your holiday, from planning and booking to arriving and touring. The helpful team is on hand 7 days a week, 363 days a year (closed Christmas & ANZAC Day).

Our staff are there to provide helpful knowledge about the tour you are enquiring about thanks to their extensive knowledge as your enquiry is about their backyard.

Cancellation Guarantee

Life can sometimes get in the way of living, so Experience Oz offers cancellation guarantees for certain circumstances.

Cancelling a booking with Experience Oz can result in cancellation fees being applied by Experience Oz depending on the cirumstances. When cancelling any booking you will be notified via email, fax or telephone of the total cancellation fees, if any.

No Booking Fees

There are zero booking fees - no hidden fees or charges - during any stage of the buying process on Experience Oz, meaning you can save that money and use it to experience more.

Experience Oz uses secured payment methods so you can rest assured knowing your payment details are safe, with secure payment options for all major credit cards and PayPal accounts, with no credit card fees whatsoever.

  • General Admission to Fear Factory
  • New Zealand's scariest haunted house
  • 30 minutes of adrenalin-pumping fun!
  • Dark hallways of old Lockhart hotel
  • Owned and operated by a local family
  • Plunges you deep into a real life horror movie

Fear Factory Queenstown

Queenstown Fear Factory Haunted House

Help code: D2B-3245

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2+ Million Customers
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No Booking Fees
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What you need to know
Top Tips

If you are looking for a laugh or a scare, then head to New Zealand's scariest attraction- Fear Factory in Queenstown! This is a haunted house that is so scary it prides itself on an ever growing list of 15, 000 ‘chickens’ who have backed out half way through the experience. Be brave and walk the haunted hallways of the old Lockhart Hotel in total darkness with only a trail of red lights to guide you through the haunted house. Experience 30 minutes of sheer fun (and terror) as you walk through this live horror house and come across the ‘dead’. Fear Factory is open daily from 11am to 11pm. Guests under the age of 15 must be accompanied by an adult. This has been rated as one of the Top 10 scariest haunted houses in the world. Are you for the challenge at Queenstown's Fear Factory? Book your tickets online here!


  • General Admission to Fear Factory Haunted House Queenstown
  • New Zealand's scariest haunted house attraction
  • Enter the dark hallways of old Lockhart hotel in Queenstown
  • Experience 30 minutes of adrenalin-pumping fun!
  • Best enjoyed with family or friends, this experience is not for the faint-hearted
  • Owned and operated by a local family
  • Throws you deep into the heart of a real life horror movie
  • Rated as one of the Top 10 Scariest Haunted Houses in the World by The American Haunt Association

What to Bring

  • Courage
  • Closed toe shoes
  • Any loose items you can store them in the reception area

Opening Times and Location

  • The Fear Factory is located at 54 Shotover Street, Queenstown, 9300
  • Opened daily from 11am until 11pm

Important Information

  • Under 15’s must be accompanied by a parent or guardian. It is at parents discretion as to whether or not this activity is appropriate for their children
  • Unfortunately those in a wheelchair will be unable to enter the attraction
  • If you are affected to any extent by the conditions listed below please notify the staff. These may not prohibit you from taking part in the experience but it is best our staff are aware of any issues or medical concerns you may have:
  • Epilepsy
  • Previous dislocations
  • Pregnancy
  • Head injury
  • Artificial limbs
  • Back injuries
  • Eye conditions
  • High blood pressure
  • Hearing conditions
  • Asthma
  • Neurological disorders

Booking Information

  • Confirmation in the form of a tour voucher will be received at time of booking
  • Upon completion of purchase, please print the voucher and present on day of entry
  • For your information, complete Tour Operator Information including contact details is included on your tour voucher
  • Mobile Vouchers are accepted! - Vouchers can also be presented on your mobile device for this attraction
Guests under the age of 15 must be accompanied by an adult. Allow 30 minutes to complete the whole experience!
Need help? Contact our friendly customer support service. 1300 935 532 enquiry@experienceoz.com.au Help Code: 3245